Turn Failed Card Payments Into Approved Transactions. Automatically

Unlevel helps your customers to fix declined payments in real-time

No upfront fee

No contracts

Analysis of card declines statistics included

Get early bird benefits today

Special rates

Watch how it works

We relentlessly monitor your payment environment in the background, so you don't need to spend a minute on that. 

You don't need another dashboard to learn what's up with your customer payments. We will immediately let you know when something outstanding is happens.

We analyze your historical transaction data to let you know when a negative trend emerges and provide you with all "what's" and "why's"

Spend zero time recovering declined payments. Unlevel takes care of that. 

Unlevel instantly sends your customer a tailored message based on the reason for the decline. It will guide the customer until the transaction is approved by messaging him according to the actions taken or not. It happens automatically. Your customer support doesn’t need to spend one minute on that.





Unlevel constantly tracks your payment streams and detects failed payments in real-time. 

Don't worry about missing any decline or an error. Turn on customizable multi-channel Smart Alerts to instantly learn when any kind of failure occurs.

View Aggregated Payment Customer Profile just when you need it. No matter how many merchant accounts you have, you may easily search for a specific transaction or a customer and check up transaction status fast with a unified payments list.

No integrations. No coding.

We took care of everything. No hassle with extra development work or integrations. Just a simple setup.

What Unlevel does?

Who can use Unlevel?

We plan to add new payment gateways in future updates. Meanwhile, feel free to tell us what gateway you are currently using so we will add it to the next batch.

Any-size eCommerce will benefit from Unlevel - from small merchants with just a few employees to mid-market eCommerces processing hundreds of transactions per day. We don't support SaaS businesses so far.

Why do I need to connect my payment gateway?

How long does it take to start using Unlevel?

Do I need a card to start using Unlevel?

It's super easy and takes as little as 10 minutes. First, sign-up for Unlevel and set up your profile. Then, link any  number of payment gateway accounts to your Unlevel profile. You are done!

Yes, it is safe. We use the most secure technologies to protect your data and a connectivity to your payment platform. Moreover,  your payment gateway/processor doesn’t allow us to take any sensitive PCI DSS data, including your customers’ bank card information. You may rest assured that your most sensitive data (like customer card number, CVV etc) never leaves your processor servers.

How do I connect my payment gateway account?


It's easy, though vary from payment gateway to payment gateway. Usually, you should enter your gateway account API credentials on the dedicated page in your Unlevel account. Anyway, we will lead you through all the steps according to the gateway you choose.

I want to use Unlevel, but my payment gateway is not on a list. Could you help me?

How many payment gateways can I connect?

No, you don't. No obligations. No bank cards required. Cancel your account anytime. Simply sign up and start using recovering declined payments instantly.

Today you may connect Authorize account only. We are working hard to let you link many more payment gateway soon.

Unlevel is a check-out assistant designed for failed card payments recovery. It detects failed payments in real-time and instantly launches a sequence of messaged to the cardholder with the human explanation of what happened. Unlevel will keep messaging him according to actions taken or not until the transaction is approved 

Can I connect more than one merchant account from the same payment gateway?

Is my data safe?

Yes, you can. You may connect any number of your merchant accounts.

By connecting your payment gateway account, you let Unlevel  constantly track your payment streams for any kind of error. This allows you to be sure that Unlevel will react immediately and don't miss any decline. Since we can retrieve only reporting data, you may rest assured that the most sensitive payment data stays within the payment gateway servers.

Any questions left?

Check our Help Center to find answers to your most important questions

Reach out to our support team via live chat or at

Want to try it as soon as it live?

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© Unlevel, 2017

220 East 23rd Street, New York, NY, 10010