Up to 14% of all online card transactions get declined which leads to enormous revenue loses for the whole industry. Good news - it's possible to recoup at least 50% of those. Unlevel helps you improve your checkout conversion and decrease unintentional customer churn.
To do this Unlevel will relentlessly track you payments streams and detect failed payments in real-time. It will instantly send your customer a tailored message based on a reason for the decline. Unlevel keeps tracking the customer and guides him towards an approved transaction by messaging him according to steps taken or not. And this happens automatically, so customer support doesn’t need to spend one minute on that.
Set flexible notifications to learn about key events fast
Key Metrics At a Glance
Setup Smart Alerts to receive multi-channel notifications every time something important happens and react fast. Let's say when a customer payment is declined. Tune notifications to get only ones valuable for you. E.g. be notified only when a payment with a value higher than $20 was declined.
View the most important details, like decline reason, immediately in your email and go directly to an aggregated customer payment profile for more details.
You don't need another interface to control your customer payments.
Aggregated Customer Profile
Instantly view the most important business metics & reports
We use a specific algorithm to match transactions data into one customer profile even when you use several merchant accounts.
You may instantly learn more about every customer - his overall value, average ticket, his billing data, how many refunds or declined payments he faced and much more. Now you always have the right customer data to react in a corresponding way.
Add any number of processor/gateway accounts to fuel your unified dashboard with a 1-year-long payments data history. And it's totally safe since we retrieve only reporting and statistical data. The most sensitive details of each transaction, like card numbers, stay within your processor/gateway servers.
Through all your Unlevel profile, you may view either an aggregated data for all accounts or easily switch to leverage data from each one individually.
View unified customer profile right when you need it
Don't waste your time building key reports and collecting data. Check weekly reports for approved, declined and refunded charges with one click. Easily compare last week to a current one to discover any negative trends.
Your key transactional metrics always ready for you - approval rate, declines volume and value, orders lost because of declined payments, refunds.
Leverage a 1-year payments data history to learn how metrics changed over time in line charts.
We constantly monitor your payment environment in the background, so you shouldn't spend a minute on that.
You don't need another dashboard to learn what's up with your customer payments. We immediately let you know when something important is happening.
Unlevel leverages your 1-year-long payments history and constantly analyze a new data to provide you with an improvement advice. We send you a multi-channel notification when we detect any negative trend with all necessary details. Let's say we detected a sudden spike in a volume of declined payments this week. You will get a message from us containing important analysis details: what is the growth rate for declines, top-reasons, location or card type breakdown etc.
Be aware when something outstanding is happening
Multiple Accounts. One Mission Control
Link any number of accounts to control from one place
Searchable Payments List
Automatic Card Declines Recovery
No matter how many processor/gateway accounts, you have you can view all customer charges in one unified list.
Dramatically cut your time to monitor and control you customer charges. Check transaction status immediately, look up details fast by customer name or email, order id or transaction id, transaction value.
Click a customer name for his Aggregated Profile anytime you need it.
Spend zero time fixing failed payments
View all charges in one place. Look up for details faster
1 year free for the first 20 users